Your medical website isn’t just a marketing tool—it’s a legal liability waiting to happen if it’s not built right.
ADA lawsuits. HIPAA violations. Misleading medical claims. They’re real, and they’re hitting practices of every size—not just the big guys.
If you think your site is “fine” because it looks clean or was built by a designer, think again. Most web firms don’t know what actually puts a medical site at legal risk.
Here are the top 5 lawsuit risks hiding in plain sight—and how to avoid them.
1. Lack of ADA Compliance
Over 4,000 lawsuits were filed last year over inaccessible websites—and healthcare is a top target.
If your site doesn’t meet WCAG accessibility standards, it could be flagged by a user—or a lawyer—at any time.
Risk signs include:
- No alt text on images
- Poor color contrast
- No keyboard navigation
- Missing ARIA labels or semantic structure
Need help checking your site? We offer a quick ADA scan to catch red flags before they become liabilities. Request a compliance review.
2. HIPAA Violations Through Contact Forms
If your contact form isn’t secured—and you’re asking for health details—you could be violating HIPAA without realizing it.
HIPAA no-no’s include:
- Collecting patient health info over standard email
- Not using SSL encryption on form pages
- Storing form data on insecure servers
Always assume your contact form is public unless proven otherwise. When in doubt, don’t collect anything private—or switch to a HIPAA-compliant platform.
3. Outdated or Missing Privacy Policy
Your site must clearly state how you collect, store, and use user data. That’s not just best practice—it’s required in many states (and by Google).
Make sure your policy:
- Mentions cookies, tracking, and third-party analytics
- Includes your practice name and contact info
- Is easy to find (linked in the footer)
Copy-pasting from another site? That won’t cut it. Get it reviewed by someone who understands healthcare and compliance law.
4. Misleading or Unsubstantiated Claims
If you say you’re “the #1 clinic in town,” you better have the data to back it up.
The FTC cracks down on:
- Unverified testimonials
- Claims of guaranteed outcomes
- Comparisons to other providers without citations
It’s fine to say “patients love our practice”—just don’t fake it. Honest messaging builds trust and keeps you safe.
5. No Terms of Use Page
Even if no one reads them, your Terms of Use can limit your liability in the event of a dispute.
This is your legal fallback to state that site content isn’t medical advice, services may change, and you’re not responsible for third-party content.
It’s a basic—but crucial—piece of your site’s legal armor.
Protect Your Practice Now
Most website vendors won’t tell you this stuff. They’re focused on how your site looks—not how it holds up in court.
We help practices stay protected with a full compliance review, including ADA and HIPAA checks. Request your scan here before it costs you more than you expect.
Bottom Line
Looking good is great. Being legally sound is non-negotiable. If your medical website hasn’t been reviewed for risk, it’s not done.
Don’t let a hidden mistake become a headline. Get compliant now—and stay protected.
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