Why Your Contact Page Might Be Costing You Patients

If patients can’t find you—or can’t reach you—they’re gone. A clunky or buried contact page quietly kills conversion.

Common issues we see:

  • Contact page hidden in a dropdown or footer
  • No clickable phone number (especially on mobile)
  • Broken or confusing contact forms
  • No clear message about response time or next steps

If someone wants to book and can’t figure out how, they won’t email support. They’ll hit “back” and try the next practice on Google.

This is one of the easiest things to fix—and one of the most common mistakes we see. Check the full list here:
Most Common Website Mistakes (And How to Fix Them).

Your contact page shouldn’t be a barrier. It should be your closer.

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